"Having spent a wet weekend that passes for summer trying, and largely failing, to replicate The Listening Suite’s set-up procedure, It’s clear this is a job for the professionals! The Listening Suite is more than just another suburban hi-fi store. It’s two guys who are passionate about music, offering a new way for music to sound good in the home. And it does sound good. We can all learn from this".
Alan Sircom, Editor Hifi Plus Magazine
The experience of dealing with David and Jonathan at the Listening Suite is impressive because the knowledge, patience and passion they have for delivering a good sound is second to none. They won’t let you take their word for it - they have to prove it to you i.e. make sure you are happy. David invested hours getting the system we bought to meet our "aural" needs and within our budget. He made sure that it was set up to be heard at its best. The only complaint you can make is that he cared too much ! We are now hearing details and subtleties in albums that we hadn’t heard before. So much music now to be listened to again!!”
Michael Feeney, Customer
Thank you very much for taking the very considerable amount of time in visiting my home. Your visit was most informative and enlightening. I always felt I could get more from the components I had purchased and you demonstrated that indeed I could. How nice it is to meet someone who has a passion and enthusiasm for the business they are evolved in and the desire to share the enjoyment they get from it with others. I would highly recommend a home visit from The Listening Suite.
David Mercer, Customer
It was great. It's certinly a big differentiator in the service that you can bring to the customer base. The trained ear along with the engineering experience makes a huge difference, and brings a lot to the table. I would have been aware already of a couple of weak spots , but as you described, tuning it as one complete system makes a huge amount of sense, and if it's possible to massively increase the capability without substantial outlay, then it's happy days.
Richard Nealon, Customer
My HiFi system has taken some investment, not just the actual equipment but also time in researching the components, the setup and the provenience of the music collection I have built and maintain.
After attending a demonstration evening with The Listening Suite, in their Terenure premises and being taken completely aback by the music I was played, I thought “was that the equipment they were featuring in the demonstration or was it the setup and the attention given to speaker and equipment placement, and what I am missing to get that” – it was different to a regular HiFi Show demonstration with a system temporarily setup in a rented room, the soundstage was so wide, the instruments so accurately placed creating such a degree of realism of being in the recording studio, at the mixing desk. I had the album, but my system didn’t quite sound the same – what was I to do, how was I to make the change to get that same level of presentation, realism and emotional deliverance.
So when I saw that The Listening Suite was offering a home visit service, to assess your system, and suggest a course of action to impart their industry knowledge and experience on system setup to extract better performance and improve synergy, I made my request.
So during a Friday afternoon, David came, listened and immediately determined that improvements were to be made. It wasn’t that I had anything wrong, but needed to consider more about the interaction of the room with the system. David also explained that the generic theory can only go so far, that every room and system is different and interacts during the reproduction of the music – the system and most importantant the speakers are like musical instruments and setup is absolutely critical. So the speaker position was widened, existing toe-in changed, a selected track replayed and the difference made discussed, in terms of what had changed, why and was the changed presentation liked. Further small positioning changes continued to be made, producing further improvements. And this was just the initial assessment part of the service, so there is lots more to come with further attention given to all elements, including finally getting someone to determine whether I have setup my turntable up correctly.
What has been already been undertaken, is akin to having elements of system upgraded – there is more energy released, soundstage improved, instrument positioning clearer – much closer to what I had heard back in The Listening Room a few months previously.
For anyone who has invested in their system, and wants to get the most from it, get David over and see what he can do, definitely worth it.
Simon Pepper, Customer
David recently visited my home to offer advice with regard to my hifi system. He demonstrated the importance of speaker positioning and the clear improvements in terms of presentation when using Chord Company interconnects and speaker cables. It was like a 10k upgrade. These guys are good. For anyone serious about their hifi, this is a no-brainer.
James Curran, Customer